GoTelecare, one of the prominent RCM companies in the country, decided recently to cut down on rates with their inpatient hospital accounts receivable services. It is true that with changing dynamics in regulations, hospitals today have to follow the best practices that will allow them to provide care management solutions to patients with the highest quality adherence while maintaining a low cost.Insurance companies, acting as the custodian of the patient’s welfare, have stringent regulations in place with their claims adjudication process. Often, it is found that in-house employees face recurring challenges & difficulty in finding the right balance in managing A/R issues and attending to patient-centric tasks.
GoTelecare, with their disciplined approach, looks to provide cutting-edge solutions that speak volumes of their operational excellence. One of the critical aspects is their proprietary query system that helps them gain access to the insurer’s database instantly and understand the precise reasons for denial. They also have a robust A/R follow-up team in place that, with their deep understanding of a claim’s lifecycle, is better equipped to get collections realized quickly.
A management official remarked, “We promote a HIPAA compliant practice & with our consultative skill-set, our clients can get up to an astounding 97% of the total collection due! Our state-of-the-art account management system helps us to provide standout recovery solutions on a consistent basis.” The best part is, GoTelecare will now be charging only 1% of the total collections realized by them, a feat that will surely help them stand in good stead with the clients, as well as provide them a major business edge in the competitive landscape.
For more details, contact:
Alex Marz
Marketing Director, GoTelecare
Contact Number: +1-212-243-3237
Email Id: alex.marz@gotelecare.com