No More Phone Tag is a well-established medical call center that offers tailor-made answering solutions for small to large healthcare facilities. Founded in 1991, the call center now manages more than 300,000 medical calls every month. The service provider delivers multi-language service for those clients whose patients do not speak English. Additionally, No More Phone Tag takes HIPAA laws seriously. Thus, its clients do not need to worry about patient confidentiality. The answering solutions from the service provider are 100% HIPAA compliant.At a freshly held virtual media event, the spokesperson of No More Phone Tag announced, “Our doctor’s call answering solutions are available at a flat-rate monthly payment, with no hidden costs. Now, the doctors need not bother about the number of calls and messages they receive throughout the month. We do not charge them based on these criteria and our flat-rate does not change. Additionally, with our answering setup, the doctors need not block their cell number. They can safely call back a patient who only sees the phone number of their practice.”
No More Phone Tag operates 24x7 for the patients or its clients that need to consult doctor answering service. The answering solutions are also available to the doctors during lunchtime, on weekends, and after hours. The service provider hires industry professionals who have complete knowledge of separating urgent medical calls from non-urgent ones. These call handling experts are also courteous and friendly. No More Phone Tag makes sure that only the calls that its clients consider truly urgent get notified to the doctor-on-call.
The spokesperson also shared, “Great businesses start with great customer care, and doctors’ offices are no different. Our answering solutions ensure that our clients’ regular and after-hours calls are handled promptly and without any hassle. If the call is urgent, then our experts notify the doctor on-call within 3 seconds and they can return the call quicker than ever before. If the call is not urgent, then the patients can quickly leave messages for the next business day.”
No More Phone Tag’s medical answering solutions help its clients provide the needed balance of serving as many patients as possible while making sure that each patient feels important and receives optimal care. The service provider offers a system that benefits both the doctors and their patients. Under this customizable system, each physician can personalize their on-call and escalation process. Additionally, the service provider can hold some certain messages and then deliver them at specific times the next day.
About No More Phone Tag:
No More Phone Tag provides the top healthcare answering services to medical facilities of all types and sizes. The service provider offers a budget-friendly call handling option that is easily factored in the monthly operating expenses of its clients. No More Phone Tag always gathers detailed information from the patient and delivers it precisely to the concerned doctor. The service provider offers a custom setup that can dispatch messages to cell phones, pagers, email or via text message.