No More Phone Tags has an answering service for medical offices in which they customize to clients’ wants and needs. The on-call after hours answering services for medical offices also provides what is called non-urgent consults from the office, meaning the service can hold incoming messages and deliver them at particular specified times the following day. This doctors’ answering service makes a medical office more efficient as help for patients is available when needed. The founder of No More Phone Tag, Mr. Walter Lundstrom says, “We make it easy for the doctor to provide exceptional patient care. The doctor never has to worry about missing important calls, and they can be confident that only the truly urgent issues are escalated for the attention of the relevant doctor on call. Every phone call is handled consistently and following the protocol as it was laid down in the instructions the customer gave us. There are no headaches involved with the phone answering service at all. If an emergency call is not responded to, the service is capable of dispatching the call to multiple backup numbers. Patient calls can also be prioritized so that all patients receive quality care whether their case is an emergency one or not.”
The No More Phone Tag answering service for medical office makes sure the doctors’ after-hours calls are answered promptly, professionally, and without any hassle. The medical offices’ patients then feel they are cared for, and someone is concerned about them and their issues. When the call is not urgent, then the patients can leave messages quickly for the next business day. However, should the call be truly critical, the doctor on-call will be notified within 3 seconds. On receiving the urgent request, the doctor on call can return the call faster than ever before.
Mr. Lundstrom also said that “All great businesses are known for their provision of great customer care. The doctors’ offices are businesses too and are not exempt from the rule. Our doctors’ answering service will make sure your company stands out, and your patients feel you care when they receive prompt service day or night. No More Phone Tag is here to help you serve your patients with a balanced service. The doctor can serve as many patients as possible and at the same time make sure each patient feels important and receives the best care. Our on-call after-hours phone system is of benefit to both the doctors and their patients.”
The on-call after hours-phone medical answering service provided by No More Phone Tag is different from other answering services in many ways. The service can distinguish between an urgent and no so urgent call, and notify the doctor on call if it is urgent. The service is also provided at a flat fee of $65 a month regardless of how many calls are routed through the service. Another important fact that distinguishes the service from others is the availability of multi-language service. If a patient does not understand English, they will get a response in a language they are comfortable with.
About No More Phone Tag
The Medical answering service specialty company was founded in 1991 and is HIPAA compliant. The No More Phone Tag service manages over 300,000 medical calls monthly.