The advancement of technology and the customer-centric model of present day business are taking the shopping experience beyond the traditional limits. Today, the whole world is familiar with shopping online, and as the statics are considered, the trend is growing at a phenomenal rate. Giving the likes of desktops and laptops a tough challenge, smartphones have also become a part of our daily life. It is being used for communication and increasingly for accessing the internet and also buying products from online stores.Utilizing the power of such technology and devices, a company called Bollywood Kart has introduced a unique shopping experience for their customers. They have harnessed the popularity and convenience of the mobile messaging app Whatsapp to enable their customers to buy or put forward their queries. The website of Bollywood Kart features a number where customers can send a message to directly purchase a product or get an answer to some questions.
The customer has a wide range of choices to use the Whatsapp number to communicate or coordinate with the sales team. Users can mention the type of dress required like Ethnic Wear, Bollywood Dresses, Western Wear, kid’s dresses, gowns which are available on the website. They can also share an image of the dress, mention its SKU, send the link or just leave a message on the number.
Bollywood Kart team responds to the message and coordinates with the customer to find the correct product and place the order for the same. After the order is placed, the details like the order number are communicated to the customer’s mobile. They can also go for cash on delivery service and free shipping which are offered as a general custom.
The new and innovative method of shopping through Whatsapp adds another feather to the cap of Bollywood Kart which has already earned a name for its popular Bollywood fashion dresses. The website also offers attractive discounts and savings coupons on a regular basis on their collection of dresses and accessories. “We have always tried to deliver the most unique products to our customers at competitive rates, but that is not our only aim. We always look forward to giving our best for an excellent customer service. Keeping that in mind and also the demand for the products, this new way of Whatsapp ordering is sure going to make things easy and more pleasant for the shoppers,” said Mike Arora, the CEO of the company.