The name itself is derived from two Chinese character Dao and Yi which means the “right path” and “beneficial,” respectively.

“The literal translation of the name Dou Yee therefore is to conduct business according to the proper way,” a spokesperson said. “And what is the right way? That is to make sure that all endeavors will result to meaningful and mutually beneficial partnership.”

The company official said that the guiding principle of the Dou Yee has served it well since it has already expanded its office to 35 branches all over the world since its beginnings in 1982.

“We strive to provide customer satisfaction because meeting our customers' needs is the reason for our existence,” he said, adding that Dou Yee has managed to fulfill customer expectations in the area of product quality, promptness of service, affordable pricing schemes and timeliness of deliveries.

Its array of products ensures that customers don’t have to go anywhere else for their industrial supplies. Among its products and services include Micro Contamination Control, Electronic Equipment and Tools, Dry Packaging / Electronic Packaging Materials, Bio Medical, Chemicals for Electronics Industry, Nano Composite Materials and Personal Protective Equipment.

The company invested in facilities and technology to deliver high quality products. It also continues to depend heavily in research and development to ensure its products are cutting edge and innovative. Dou Yee is certified ISO 14001 since February 2002 and ISO 9001 since 1996.

“We guarantee the quality of our raw materials because they are sourced from legitimate suppliers who meet our in-house stringent criteria, and they undergo religious evaluation from US laboratories and our in-house experts,” the spokesperson said.

In terms of production lead time, the company has managed to accommodate various demand requirements, fast turnaround for any new order on design or product through its automated setup as well as its configuration flexibility which allows it to run various designs with minimal download time.

“One of the issues with any exporter is the timely delivery of wholesale orders, but we have no problem as far as shipment is concerned because of our local warehousing facilities in strategic areas around the world,” the company spokesperson said. “Also, we have adopted very advanced logistics management.”

Despite the innovations and investments, Dou Yee has kept costs low because of a good strategy of relocating in countries that offer lower overhead costs without compromising product and service. It also works with customers—which it considers its partners—to craft a long-term cost reduction program.

ABOUT

Dou Yee Enterprises believes in building long-term relationship with its clients. Its headquarters can be found in 2304 Bedok Reservoir Road, Bedok Industrial Park C, Singapore 479223. Contact Tel: (65) 6444 2678 or Fax: (65) 6743 7172 or Email at marketing@douyee.com.sg for inquiries and orders.