Given below are some of the new technologies in IT for small business:1. Voice Over Internet Protocol (VOIP): Communication with clients is very important. However, if your clients are overseas then the conversation over the telephone can prove to be a costly affair. VoIP was introduced with the purpose of using internet other than data services. With the help of VoIP one can talk to a person sitting on the other side of the world with crystal clear sound clarity and that too in a very less price. Implementing VoIP technology can help a small business save a lot of money on telephone bills.
2. Teleconference Services: Teleconference services enable you to conduct conference calls with group members or with clients at different location. There are various teleconferencing tools available that allows you to connect with your team member located all over the world and that too face to face.
3. Remote technical support: If you are a small business IT support service provider and need to provide your clients with remote support then remote desktop support technology can be your best friend. Various tools like Teamviewer, Log Me In can help you take remote desktop control of your client and can do the trouble shooting while sitting in the other hemisphere of the world.
4. Email/productivity/collaboration software: A mail server is very important for any business irrespective of its size. Using free mail servers sends a bad signal about your business. Buying expensive mail servers will cost you a good amount of money. In this scenario two things that you can do is either buy your own mail service and get the configuration done by your IT support or you can buy mail services from providers like Google or Rediff. These companies provide cheap mailing solutions with good customer support.
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