Bristol, UK - Care Quality Commission FAQ’s discussed by Bristol Care Homes

The Care Quality Commission is an important and imperative organisation which ensures that our health and social care services in the UK are safe, effective and compassionate and that they provide high-quality care to their patients. Our Quality Care Commission FAQ’s will tell you everything you need to know about them and the service they provide.

(some of the information from this article has been sourced from the Care Quality Commission website)

What is the Care Quality Commission?

The Quality Care Commission (CQC) is the independent regulator of health and social care in England.

What is the Purpose of the Care Quality Commission?

Their purpose is to make sure health and social care services provide people with safe, effective, compassionate and high-quality care by monitoring, inspecting and regulating health and social care services, encouraging care services to improve. They publish what they find which includes ratings to help people choose their care service supplier.

What is the Care Quality Commission’s role?

Registering care providers

Monitoring inspecting and rating care services

Taking action to protect people who use care services

Speaking with independently and publishing views on major quality issues in health and social care

What does the Care Quality Commission do?

Protect the rights of vulnerable people, including those restricted under the Mental Health Act.

Listen to and act on your experiences.

Involve the public and people who receive care

Work with other organisations and public groups.

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Who is regulated by the Care Quality Commission?

The Care Quality Commission monitor, inspect and regulate services that provide health and social care by monitoring and regulating the following activities:

Treatment, care and support provided by hospitals, GPs dentists, ambulances and mental health services

Treatment, care and support services for adults in care homes and in people’s own homes (both personal and nursing care)

Services for people whose rights are restricted under the Mental Health Act

What does the Care Quality Commission’s regulation of care services involve?

Registering people that apply to provide services

Using data, evidence and information throughout their work

Using feedback given to help them reach their judgements

Inspections are carried out by experts

Publishing information on judgements and outcomes. In most cases publishing a rating to help you choose a care provider

Taking action when it is judged that services need to improve or to make sure those responsible for poor care are held accountable for it

What should you do if you or someone you know is receiving poor care

If you or someone you know experiences poor care, you should contact the service provider in the first instance. The Care Quality Commission’s role as the regulator means that they don’t settle individual complaints themselves, however, they still want to know about experiences of care received.

About Bristol Care Homes

We are a small group of 4, high-quality care homes in Bristol who’s dedicated team provide quality and caring services every day. Our founding vision is to provide excellence in all aspects of care for all our residents.

Our Care Quality Commission Ratings are Outstanding and Good and you can find out more here: www.bristolcarehomes.co.uk/care-quality-commission-faqs/