Dubai in UAE and Kochi in India. Microsysnet has evolved from being a standard IT company in Dubai to that of an elite MSP (managed Service Provider). The word ‘elite’ does not mean that they cater to only the wealthy and top companies. The word is associated with their vast experience gained in a very short period by dint of clever application and managing their own resources.

An example of their cleverness lies in the knowledge management system practiced by Microsysnet which allows staff from different locations (in this case the entire Gulf and Southern States of India) to work on historical issues as well as encounter new paradigm changes in IT technology with the same yardstick. This holistic approach allows resolution that is data oriented and applicable repeatedly across all platforms and areas.

As an IT solutions provider Microsysnet has stuck an important caveat – client’s visibility with respect to IT infrastructure should perform flawlessly at any given time. The health of the IT infrastructure is their (Microsysnet’s) problem. To achieve this self-acknowledged goals Microsysnet have consolidated all of their services into a unique dashboard that gives the client access to services in a language the company understands and also allows the client a simple interface to report so that the MSP (Microsysnet) can fix it.

Managing network services in the UAE entails a sort of partnership with the client, considering that several vendors are involved with hardware, software and network. The MSP apart from managing the IT infrastructure also acts as a trusted advisor regarding technology matters. The MSP is in the best position to advise the client on the sort of technology that will best suit and be an apt fit in the growing needs of the client’s business.

This is tightrope walk which can easily derail into a ‘conflict of interest’ issues if the equations and relationships between the MSP and the client is not 100%. It is important to note that Microsysnet’s integrity enjoys more than a 100 percent as not a single case of any kind of conflicts has ever surfaced. This is a testament to their motto and vision that of connecting networks and keeping that promise. Suffice to say that these lessons are ingrained in their DNA ever since they began operations as an IT infrastructure Service company in India.

About Microsysnet: Managing IT services of client is a responsibility that Microsysnet takes seriously as the performance of the business is related to the health of the client’s IT infrastructure. The delivery of services is a metric measured by the performance – with respect to lowering costs and improving business efficiency of the client