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Georgi Gordon

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Customer Care Questionnaires Bring Rave Reviews for FARROW Commercial Construction
Customer Care Questionnaires Bring Rave Reviews for FARROW Commercial Construction, 1/26/2012 - January 25, 2012 (SANTA ROSA, CA) – FARROW Commercial Construction, a nationwide commercial construction company based in Santa Rosa, CA has files filled with Customer Care Questionnaires.

According to Rick Cratty, Director of Operations for FARROW, “we never leave a job site without getting some feedback. At the close of 2011 we went through our files and were pleased to find an overwhelming amount of “Atta boys!”

With numerous construction projects completed this year, FARROW reports that 100% were rated as “outstanding in all categories.” For instance, from the General Manager of the Hilton in Fort Wayne, IN comes this review: “Overall best renovation process I have every experienced!” Scott Caldwell, Resort General Manager at the Westin Kierland Villas in Scottsdale says FARROW exhibited “Great leadership, Quality and Customer Care.” In Branson the client was “very pleased with the overall communication, flexibility and cleanliness” for a project at Branson Suites at Fall Creek. Mark Sedillo, Resort General Manager at the Ridge Resort in Sedona put it honestly when he said FARROW made the process as “painless as possible.”

John Farrow, CEO of FARROW says “We are honored to have such rave reviews from our clients. We know that renovation projects are always a matter of teamwork. We couldn’t do our job without the support and energy of the people responsible for managing and developing the properties on which we are working.”

FARROW Commercial Construction has specialized teams in place for new and ground-up construction with core strengths in Green Building and Sustainability, ADA/Fire/Life Safety (NFPA), ADA Design Compliance/Construction/Updating, Permit and Plan Acquisitions, Design/Purchase & Procurement and DOSHA Certifications. Included in FARROW’s arsenal of capabilities are its reserve management services department, ensuring clients a full service, turn-key approach with a reliable, seamless process from pre-construction, production, walk-thru and final inspection.

Some of FARROW’s current and recent clients include Grand Pacific Resort Management, Westin Kierland Villas (Starwood Vacation Ownership), Bluebeards Castle (SPM Resorts), Grand Lodge at Peak 7 (Breckenridge Grand Vacations),Diamond Resorts, Wyndham Worldwide, Worldmark, Best Western, Gold’s Gym and Wells Fargo Bank, to name a few. For more information

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