CiraSync, a SaaS platform from Cira Apps Ltd headquartered in Austin, Texas, helps organizations keep Microsoft 365 contacts and calendars synchronized so employees can connect quickly, whether they are on-site, remote, or rotating between locations.For many organizations, keeping the Global Address List (GAL) current in Outlook can still involve manual refresh steps and delays tied to the Offline Address Book, where changes may take 24–48 hours to appear. CiraSync supports hybrid teams by automating directory delivery to end users and mobile devices, reducing reliance on ad-hoc user actions and helping maintain consistency across devices. A step-by-step guide on how to update the Global Address List in Outlook outlines both manual refresh steps and an automated path for keeping contact data current.
“Hybrid work only functions when communication data stays current everywhere people work,” said a CiraSync spokesperson. “We built CiraSync so organizations can automate GAL delivery and keep contact details consistent across Outlook and smartphones without adding manual steps for users.”
Expanded functionality for hybrid teams
CiraSync is designed for IT-managed deployment and automatically synchronizes Microsoft 365 Global Address Lists and other shared contact sources to employee smartphones on a schedule determined by the admin, which helps organizations reduce the amount of outdated contact information that can hinder day-to-day coordination efforts. The solution also allows users to synchronize shared calendars and other shared contact sources.
Boosting productivity and reducing support tickets
In this way, CiraSync reduces the workload of the IT department by automating the process of contact and calendar synchronization. This means employees will always have the latest contacts, whether on mobile or desktop Outlook, and IT administrators can export GAL from Outlook or set rules on which contacts to sync with whom. This results in fewer missed meetings, quicker response times, and fewer support tickets from within the company for outdated directories.
About CiraSync
CiraSync delivers automated, enterprise-grade syncing of Microsoft 365 contact sources—including the Global Address List to help organizations keep directories current for distributed teams. Learn more about CiraSync GAL Sync and explore options for improving directory accuracy across a hybrid workforce.