Instant Messaging Software Market size was valued $49.4 billion in 2019, estimated to grow at a CAGR of 7.1% during 2020-2025. The growing need for advanced messaging software in large, small and medium enterprises is fuelling the demand for instant messaging software. Furthermore, the rising need for real-time messaging solutions and enterprise messaging offering such as security compliant implementations, inbox and contact synchronization, administrative capabilities and other versatile solutions leading to efficient peer-to-peer communication will drive the [FURL=https://www.industryarc.com/Report/19283/instant-messaging-software-market.html]Instant Messaging Software Market[/FURL] during the forecast period.Key Takeaways
In 2019, the instant messaging software market was dominated by North America owing to increasing adoption of connected mobile devices and the presence of key players including Facebook, Genesys and so on.
The deployment of collaborative advanced tools such as file sharing, screen sharing, group chatting and others are further enhancing the growth of the instant messaging software market
Moreover, the implementation of handy instant messaging software in large enterprises, and the growing demand for increasing productivity and building customer-employee relationships in enterprises are leading upsurge the market’s growth..
The major drawback that is hampering the growth of the market is the risk associated with the file sharing such as leading to malware attack, device loss, sending and receiving of corrupted files and so on.
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Application - Segment Analysis
Large Enterprises segment held the largest market share in the instant messaging software market in 2019. The demand for instant messaging software is highly enhancing in enterprises which are large in size and have employees located in various location as it helps them to easily connect through messaging software. Moreover, businesses are highly preferring top use this type of advanced communication software, as it helps to build employee-customer relationships and also helps to ensure that all the employees are on the same page. Furthermore, the deployment of handy instant messaging software has also led to the fueling of the company’s productivity, and with the collaboration of tools such as file sharing, screen sharing has further implemented the use of instant messaging software in large enterprises.
Drivers – Instant Messaging Software Market
Increasing need for real-time messaging solution
Rising demand for Collaboration of tools
Instant Messaging Software top 10 companies are Liscio, Mirrorfly, Skype, Genesys, Salesforce, Zoho, Twist, Zendesk, Facebook and Freshchat.
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