Leveraging cloud for SaaS (Software as a Service) and transitioning to XaaS (anything as a service) is the present day mantra of Microsysnet the MSP in the UAE with a rock solid reputation.

UAE businesses are utilizing cloud-based services for everything from storing data, SaaS (Software as a Service) applications and to PaaS (payment as a Service). It is a given that cost efficiency is a common thread with all MSPs (managed service providers). Some MSPs have a stellar reputation such as Microsysnet.

They have become more than a nuts-and-bolts computer support network enterprise. Everybody uses the word proactive solutions to enhance customer expectation. What exactly is proactive and how is the client benefitted?

Proactive Solutions

They have access to the latest tools in fixing hardware problems. Maintaining a constant vigil enables them to spot problems and fix before it can cause disruption. One of the hallmarks of their AMC support services includes replacing hardware components as and when the need arises. In most cases, they are ready with standby spares that cut down procurement time. Tailoring support services as per the needs of the clients leads to better returns on the customer’s IT investment.

Using cloud backup solutions and advanced data recovery systems has improved the IT infrastructure services of UAE clients. By providing onsite as well as offsite service desk operations,customers of Microsysnet can provide feedback instantly. The MSP admins provide solutions through remote monitoring from a central data center. Microsysnet has created centralized server administration infrastructure and tools. Desktop virtualization enables users to have the familiar desktop feel. Server tools improve disaster recovery quickly by efficient use of resources.

Challenges Ahead in 2017

Security threats in 2017 are sure to break all records of the past. 2016 has witnessed data thefts on a massive scale. Handling these issues of security constitutes a major challenge. Leveraging the power of analytics in providing solutions is the proactive approach. Microsysnet have embraced quantifying this metric in their quest to give clients that extra edge

About Microsysnet: Within less than a decade of setting up operations from their Managed IT Services in India and based in Kochi, Microsysnet has not looked back. Arriving in the Emirates as an IT service provider they have crossed the divide from a service organization to that of a trusted partner of several businesses. They take care of all IT needs while the companies enhance their core competency.