No More Phone Tag is a top service provider in the domain of medical call answering solutions. The service provider offers multilingual answering setups customizable for each of its clients in the healthcare sector. Founded in 1991, No More Phone Tag now manages more than 300,000 medical calls every month. The service provider has a high-tech medical call center and a team of experienced industry professionals that take the HIPAA laws seriously and comply 100% with them. Thus, its clients can be sure of maintaining complete patient confidentiality.While attending an online medical conference, the spokesperson of No More Phone Tag shared, “Our healthcare call answering solutions are available 24x7. Whether the doctors need call attendants during lunchtime, on weekends, or after hours, our friendly call handling experts are there to help them. Our experts can communicate with both the English-speaking and non-English-speaking patients of our clients. They can also separate the urgent and non-urgent calls very precisely while answering and dispatching the calls quicker than anybody else.”
With No More Phone Tag, its clients do not need to worry about the doctor answering service cost. The service provider offers to answer solutions at a monthly flat rate, regardless of how many calls or messages its clients receive. The flat rate does not change, and there are no hidden costs to it. This budget-friendly option from No More Phone Tag is easily factored in its clients’ monthly operating expenses. Apart from the affordable service cost, the doctor on call always gets detailed and accurate information as communicated by their patients.
Further, the spokesperson stated, “We allow physicians who are on call to hear emergency messages within three seconds, word for word. We can dispatch messages to cell phones, pagers via text message or email. If we do not receive a response from the on-call physician, we begin dispatching information to the backup numbers. We can also offer to transfer the physician directly to their patient. Patients have the opportunity to leave non-urgent messages that are addressed during the next business day.”
No More Phone Tag tailors its solutions to meet the needs of each medical facility. Thus, the service provider has systems that can cater to several doctors within the same office and provide personalized on-call procedures for each of them. The No More Phone Tag system also holds the non-urgent messages and delivers them at a specific time that its client has designated. As a result, its client can be confident that the only calls they will receive on-call are genuinely urgent and that they will not have to stress over potentially missing urgent calls.
About No More Phone Tag:
No More Phone Tag fulfills all healthcare facilities' phone answering requirements from small medical clinics to large hospitals. Without worrying about the medical call centers prices, the service provider’s clients can receive the best-in-class, customized call answering support during any time of the day or night. No More Phone Tag can also port in the client’s phone and fax number, eliminating the phone system's need.