No More Phone Tag, through its premium-quality telephone answering solutions, allows medical facilities to focus on patients while it handles all their non-urgent and urgent messages. The service provider ensures that all medical calls are handled professionally and the urgent calls are relayed within three seconds to the on-call doctor. No More Phone Tag has a fully customizable setup for the specific requirements of every healthcare facility. The service provider not only handles the patient calls during operational hours but also during after-hours of a facility.In a recently held personal conversation, the spokesperson of No More Phone Tag revealed, “Our solutions are now available 24 hours a day, seven days a week. Our clients can even have our experts assist them on weekends and holidays. We even make sure that doctors do not miss any important calls when they are out for lunch. There are multilingual setups available with us to cater to the special needs of those clients whose patients are not English speakers. With our tailored solutions, our clients maximize their productivity that reflects on their image.”
The HIPAA compliant medical answering service from No More Phone Tag fits well with the needs and situations of each particular practice. The service provider has highly trained and experienced professionals who can successfully separate the urgent calls from the non-urgent ones while still helping the caller feel cared about and appreciated. When an urgent call comes in, they contact the on-call doctor in the exact way they have specified, with a backup plan in place when they do not answer.
The spokesperson also shared, “To ensure the confidentiality of patients, we comply with all HIPAA regulations. Our call-handling experts deal with patients in a friendly and courteous manner, which results in happier patients and doctors. The doctors we serve appreciate our service, as it is 100% accurate and only the truly urgent issues are forwarded. Patients can leave hassle-free messages and receive a call back from the concerned doctor quickly when they have an urgent matter.”
No More Phone Tag ensures that the concerned doctor can hear the message exactly as the patient left it, which eliminates any miscommunication. The service provider sends notifications through a pager, text, call, or email until the doctor receives the message, with the ability to call the patient back privately through its service displaying just the office caller ID. With the service options from No More Phone Tag, medical professionals no longer have to worry about prioritizing urgency and escalating the system based on urgency.
About No More Phone Tag:
No More Phone Tag is an eminent provider of physicians’ answering service. The service provider caters to individual physicians, as well as small to large medical facilities. The phone answering solutions from No More Phone Tag make it possible to answer for multiple physicians throughout any type of schedule. The service provider delivers its answering solutions at an affordable monthly flat rate, with no rate changes and hidden fees.