Portland, Oregon-March 28, 2019-Opiniator started its operations in January 2009.. Opiniator provides a digital comment card for businesses that want to retain more of its customers,. Opiniator serves as a communication bridge between the client and their customers. The company has battle tested systems that incorporate with the client’s business to allow their customers to air feedback concerning the products or services they received. Clients who have heard about Opiniator and would like to test the kind of services offered can request for a demo; that is a trial version of the package provided by Opiniator“Opiniator prides itself in being able to connect the customer with the client. “You can now know what your customers are thinking and also keep track of whatever measures you are putting in place to ensure that you respond to the customer. Opiniator helps you to prevent your customers from defecting or complaining online of poor services. It is time to take back control of your business and customer satisfaction through real-time customer feedback. ,” said the company’s spokesperson.
Most restaurants would tend to adopt the use of customer comment cards to collect feedback from customers. The difference between the manual form of requesting feedback from the customers and the mobile platform where customers can comment about the enterprise from the palm of their hands using a device they are already familiar with. Most people prefer using this instant method to give feedback about a company or even a restaurant. Opiniator partners with business owners and implements the digital form of providing feedback.
“Opiniator has come up with innovations that allow customers to air their demands efficiently, on the spot when at the restaurant. One of these innovations is the feature that allows customers to upload images in addition to their ratings and comments. The company also has a bilingual platform that allows for convenience while giving feedback. The platform supports both English and Spanish for maximum convenience,” said the company’s spokesperson.
Any business that values customer feedback comments is assured a greater chance of success. Business experts calculate that it is more profitable to maintain customers than to acquire others. Business owners should take the matter of customer satisfaction seriously and adopt methods that Opiniator provides to that enable on the spot customer feedback and attend to all manner of ideas, issues or general comments
About Opiniator
Founded in 2009, Oberon3 has developed OPINIATOR. A SaaS (software as a service) digital comment card to help businesses improve guest satisfaction, and retention - through on the spot feedback, delivered using the customer’s own mobile phone. This is combined with real time analysis, alerts, tracking and benchmarking so the business can fix any issue, recover any customer and prevent negative feedback going online.