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Venkat Reddy
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Retail Self Service Kiosk Market Estimated to Surpass $30.3 Billion Mark by 2026
"Advanced Technology Such as Incorporating Intelligent Personal Assistant & Knowledge Navigator Applications Such as Siri and Cortana in Self-service Kiosks Has Increased the Market Growth.", 6/10/2021 - The global Retail Self Service Kiosk Market is estimated to surpass $30.3 billion mark by 2026 growing at an estimated CAGR of more than 7.3% during the forecast period 2021 to 2026. Self-Service Kiosks are computer devices designed to help people in performing specific tasks and services on their own like paying bills, buying tickets, bank transactions and others. Self-service kiosks are extensively used in retail industry, entertainment, healthcare, transportation, government & BFSI and education among others. However, the impact of the COVID-19 outbreak has been drastic globally. The self-service kiosk market experienced a considerable impact as a result of a disruption in the retail sector and global tourism activities along with difficulty in production. However, with reduced manpower in manufacturing facilities owning to strict government measures, the self-service kiosk steadily is gaining momentum.

Key Takeaways

The increasing convergence of emerging technologies such as artificial intelligence and the Internet of Things into electronics is increasing manufacturers' focus on advances in traditional kiosks. As a result, high production of self-service kiosks is proliferating due to increasing demand from retail sector.

According to the Payment C M LLP study, 19.4 percent of the U.S. smartphone owners used mobile payment options at Point of Sale (POS) at least once every six months in 2016. This percentage is rising exponentially and is expected to increase by more than 33% by 2021. In turn, this is estimated to contribute a direct positive impact on the deployment of these systems across a number of sectors.

The growing adoption of smartphones and tablets along with preference for mobile payments is driving Service / Transaction self service kiosk demand.

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Retail Self Service Kiosk Market Drivers

Advances in technology are enabling the usage of self-service kiosk

Advanced technology such as incorporating Intelligent Personal Assistant & Knowledge Navigator applications such as Siri and Cortana in self-service kiosks has increased the market growth.

Investment and Adoption in Shopping Malls and Chain Retail Stores

In shopping malls, self-service kiosks have various applications in different shops such as food, cosmetics, accessories, and others. Self-service kiosk also offers tattoos, quick hair-cuts, and astrologers facilities in shopping malls.

Retail Self Service Kiosk Market. Diebold Nixdorf, SLABB, NCR, Embross, Kiosk Information System, Toshiba TEC, Posiflex, Arcelec, Hitachi and Crane.

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