Coral Gables, Florida – December 4, 2018 - Sunshine communication is a 24-hour live telephone answering service company that provides businesses with English and Spanish answering services. Whether in need of assistance with call overflows and after-hours support or of a complex all-day, all-night, all-year answering service, they guarantee that all the calls will be answered professionally, courteously and timeously. Their firm is about excellent customer service, trust and unfailing professionalism. Their dedicated staffs are picked from among the best in the industry; undergo ongoing training, and are well prepared to deal with any situation that arises. Their agents follow custom-designed scripts, and all calls are digitally recorded for consistency and accountability. In a recent press briefing. The Call Center Manager said, “If you need every call answered at your business, you need the help of a professional after hour answering service at your fingertips. At sunshine communication services, Inc., we pride ourselves on delivering the best possible after-hours answering service without the added hassle of clients waiting for hours on end to be assisted. Our call centre agents are well trained and can help you and your business with all your business call needs. Need assistance in Spanish? No problem. Sunshine Communication Services Inc. has a team of experts that are bilingual.
When offering a service in today’s competitive market, one has to stand out in a crowd if they aim to make a success of their venture. Consumers have a host of options at their disposal, and for them to select a business over the other players, it is imperative for one to display the strengths that set them apart from the rest. Every interaction with clients should leave a lasting positive impression, making them loyal customers.
She added, “Apart from our After Hours phone answering services, we also have the following services to offer: Call centre services where the agents at our centralized offices are the best in the business and are trained to receive and transmit calls on our clients’ behalf professionally and courteously. Virtual telephone receptionist who gives clients the advantage of having a 24-hour receptionist without the cost and commitment associated with hiring staff; Virtual answering services – Our virtual answering services ensure clients always feel supported and acknowledged even if you don’t have the in-house resources and many other services.”
When customers call in, they expect to be attended to on priority. They may have an urgent query or need that requires immediate attention. A virtual receptionist quickly responds to calls received irrespective of the time of day. They do not keep clients on hold, forward them to a voicemail, or leave their calls unattended. This approach makes stakeholders feel valued and respected. The regular clients will be so impressed, making them come back for service offerings time and again. They are also likely to recommend the venture to others looking for similar services.
About Sunshine Communication
They are not just an answering service; they are game changers in the answering service industry.