1. What opportunities did you see from the Covid-19 crisis? And how has the Thonburi Healthcare Group managed to handle the situation?

It was a crisis, but the crisis is a lesson, as many of you have seen that THG worked very hard. Last year felt like a 10-year work. Over 6-7 thousand, all the employees worked hard all day and night. And the result was satisfactory. Just vaccination alone is hundreds of thousands of people. Not to mention the medical treatment and field hospital where we provided 4-5 thousand beds during the Delta wave. During the Omicron, we are still active today. After the Songkran festival, the case might double. But we must do it because this is our duty. Our occupation is medical treatment and making Thai people safe and disease-free.

2. What was the key to success that makes the turnover of THG business performance in 2021?

For the key to success, we are a group of hospitals that help the government and civil society work on Covid-19. Therefore, the key to success is the desire to help protect people from the disease. Next is the personnel. Thank you very much. I talked to many about those new generation doctors and nurses. They fought for life. They are white-robed heroes who are devoted to others. In terms of operating results last year, we did a lot, so we gained a lot. It reflected that any hospitals that provided medical care related to Covid-19 would get good results. But whoever did not do it might lose since ordinary people did not get sick as much. Flu, and diarrhea, are all gone because everyone's hygienics are very good. Wearing a mask makes it almost impossible to catch a cold. Last year I didn't have a cold at all. But for hospitals that offer tertiary care, such as cancer surgery, brain surgery, and heart surgery, the groups of people with serious diseases still exist.

3. What's the goal for 2022?

In the picture of the first half, the situation is probably the same as the 2-3rd quarter of last year since there are still omicrons. Despite people getting sick, they are more careful. However, will any new Corvids be coming in the 3rd quarter of this year? No one can answer. Supposed if there were no, then it would gradually fade. Instead, it will be a matter of other diseases, which we must adjust as follows. Common conditions such as flu and diarrhea may not occur as much because people are still very good hygienic. The challenge is the loss of purchasing power due to the economy. So, entrepreneurs must adjust how they survive.

4. To what extent have you implemented the innovation related to digital technology?

We are in the era of global technology transformation from Web 2 to Web 3, where we see telemedicine and home medicine delivery. Therefore, everything integrates between healthcare, technology, and human behavior. Suppose the elderly can't use it, I have an initiative that we will apply technology to Gen Y, but the patient is elderly. It will bring a combination of Generation and Technology. So, Gen Y is not sick, but they are the elderly helpers. We have recently started developing the digital platform, which we expect to launch within 1-2 months. This platform will simplify access to hospital services. Easier and more accurate. It's an interesting year as several things are changing.

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